Emperors and executives
Premise 1: Your level of effectiveness as a leader is expanded
exponentially by your level of self-awareness. This is also true of
the level of awareness of the organization as a whole.
A large well-known company was rocked by revelations of corporate
misconduct. It was a surprise to the media, stockholders, and the
general population, but not to its employees who had long grumbled
about the excessive spending and outrageous bonuses taken by senior
executives.
Fast Company Magazine(check reference, February 2003)
published a fascinating article about the “Seven Habits of
Highly Unsuccessful Business Executives.” These executives
not only made mistakes, they made whoppers. And the extraordinary
impact of their mistakes had an exponential impact on not only
their employees, but on thousands and thousands of others.
What is most intriguing in this article is not the gossipy
retelling of the executives’ stories, but the interesting
concept that their mistakes tend to fall into similar categories
— categories or “habits” that often are honored,
promoted, and revered in our current corporate culture.
All of these habits depend on a certain level of ignorance or
denial by the parties involved. This is the essential premise of
improving the level of self-awareness, for either the individual or
for the organization.
Practices that are detrimental cannot continue when someone speaks
out. Much like the story of the Emperor’s New Clothes, when
individuals or divisions within an organization cry out
“He’s [She’s] naked!,” the lie is exposed
and the tolerance for behavior that is not in alignment with the
individual or organization’s purpose and values is over. This
presents opportunities to create new systems or ways of behaving
with the energy that has been created by confrontation or exposure.
Feedback could save your job
Premise 2: “Be open to feedback and be willing to
change.”
Some people are unaware that reality contains unparalleled
beauties.
The fantastic, the unexpected, the ever-changing and renewing is
nowhere so exemplified as in real life itself.
— Bernice Abbott
The corporate landscape has been populated with a number of stories
of companies whose leaders failed to be open to feedback and were
unwilling to change, even when confronted with dire consequences
for their actions. This lack of integrity has been documented in
well-publicized stories about Enron, Worldcom, and Tyco. What is
not as well known are the stories that go unnoticed but serve to
erode the integrity of many American businesses on a daily basis.
See our Web site for more on how feedback could save your job.
Get the big picture first
Premise 3: Have a clear goal and make sure everyone understands
it.
Lewis & Clark were courageous leaders who exemplified another
premise of leading from the inside out: They had a strategic plan
and were able to clearly communicate their plan to others. They had
the courage to use their vision as a guide, even when it seemed to
be easier to take a different path.
Although many know about Lewis & Clark’s epic journey,
few know that Thomas Jefferson was the mastermind behind their
expedition. In the book, Scenes of Visionary Enchantment: Lewis
& Clark and the Journey of Discovery (permission by the
University of Nebraska Press, www.nebraskapress.unl.edu;
copyright Dayton Duncan), author Dayton Duncan noted:
What set this expedition apart from others was that Thomas
Jefferson had tried to launch this same expedition several times
before. This time, however, because of what he had learned from
past failures, he was able to clearly articulate the goal.
“the object of your mission,” he wrote to Lewis in his
final instructions on June 20, 1803, “is to explore the
Missouri river & such principle stream of it….may offer
the most direct and practicable water communication across this
continent for the purposes of commerce.”
With that directive, Lewis & Clark knew the broader vision of
their expedition and were clear that they needed to explore the
most effective and practical route for trade, which in turn would
result in commercial value for them and for Jefferson.
When obstacles got in their way, or another path presented itself
to them that might have been more intriguing, they were able to
stay on task, because they clearly understood the end goal.
Clearly companies that are successful understand that it is
important to have a strategy from which they can evaluate each
opportunity. In this way, they can answer the question “Is
this the best or most efficient way to go in order to reach our
goal?”
Source: “Explorers As Leaders: The Lewis & Clark
Expedition,” Wharton Leadership Digest, November 2003, Volume
8, Number 2, http://leadership.wharton.upenn.edu/digest/index.shtml
.
Are we giving our future away to China?
Premise 4: Share what you’ve learned with others, not by
telling, but by listening first, then supporting their questions
and mistakes with the wisdom you’ve learned from the mistakes
you have made yourself.
Coaching and mentoring of others is most effective when it is
offered as guidance, and the message that is offered is to believe
in your own inherent wisdom, rather than seeking to follow the
dictates of those who are teaching you.
This may seem like a stretch, but there is a phenomenon going on in
corporate American right now that involves outsourcing our
manufacturing and giving away technology in hopes of short-term
profits and gains. At first glance, this may seem like
“paying it forward” in action, but a closer look allows
us another point of view.
When American goes into a country that is less evolved from a
business standpoint, such as China, and seeks to fill its own
pockets with dollars from the enormous Chinese marketplace, it
needs to do so with eyes open. Currently, companies such as GE,
have been eyeing the vast need for power in China (with a weakening
demand in the U.S. for generators), but in order to tap that
marketplace, the Chinese have demanded that GE hand over
proprietary and expensive technology that took GE years to develop.
Overnight, China has access to advanced technology at practically
no cost to them, all because of the desire for GE to expand into
their market.
This move by GE and other American companies may seem prudent in
the short run, but one wonders what the long-term implications may
be. Will China surpass our technology at no or low-cost to them?
What is the U.S. getting back in return?
The concept of paying it forward involves coaching and mentoring
that believes in the inherent wisdom of the mentee (in this case
China) to lead themselves and develop the technology they need over
time. The question is: What will China do with this technological
and business power? What will be its intent? Will it be for the
long-term good for their country and for others? Or will it merely
line the pockets of a few?
Meanwhile, the U.S. suffers from a lack of jobs within its own
borders. Textile, apparel, furniture, now power generation are all
going overseas. Perhaps we need to apply the concept of paying it
forward to our own country and to our own workforce. What would our
inherent wisdom tell us?
How we can help you
Common Boundaries Consulting & Communications
Promoting powerfully authentic leadership for the organization
and for the individual..
- Team-learning
- Concrete skills for respectful confrontation
- Understand the underlying motivations of others
- Programs for authenticity and integrity
- Helps unlock the creative potential within an individual or
- organization through the process of active creation.
- Coaching and mentoring for individuals and groups
To find out more about our consulting and programs, please see our
Web site www.commonboundaries.com, or
contact us at 954-385-8434.
Leading From the Inside Out
Women’s Professional Forum
Greensboro, NC
March 12, 2004
Lead From the Inside Out:
Real World Issues of Authenticity & Integrity
Professional Women of Winston-Salem
April 14, 2004
Thoughts to help you lead from the inside out
A mind that is stretched by a new experience can never go back to
its old dimensions.
— Oliver Wendell Holmes
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