Sue Outland

Ms. Outland’s leadership, management skills and systems knowledge have provided employers and clients with an expert in executive and project management coaching, software implementations, financial management, corporate strategic planning, product and services sales and marketing, and developing of new technologies.

She is highly experienced in managing, developing, implementing and maintaining management information systems in many diverse areas with a special emphasis in Public Sector Financials and Human Resources systems, Retail, Manufacturing, and Criminal Justice, including extensive Police, Courts and Fire experience.  Her systems experience includes project management, business process re-engineering, project planning, analysis, design, development, training and implementation.

She has extensive management experience, from controlling large, multi-million dollar implementations to smaller, focused process change consulting, project management coaching, and Staff Analysis & Team Effectiveness consulting.  

As the contract Project Manager for Maricopa County’s Peoplesoft implementation, she was jointly responsible (with the County’s project manager) for the integration of all the county departments and direction of the county’s implementation consulting firm.

She has served as an independent management consultant for the past  8 years, providing consultative coaching services to such companies as Maricopa County (for their Peoplesoft implementation), SRP-MIC as their HRMS Systems Manager, DSO Renovations, Homesmart International, Foundation for Blind Children and USA Climbing. She served as Regional Coordinator for USA Climbing, and on the Board of USA Climbing from 2002 through 2007.  As the contract Project Manager for Maricopa County’s Peoplesoft implementation, she was jointly responsible (with the County’s project manager) for the integration of all the county departments and direction of the county’s implementation consulting firm.

Ms. Outland served as VP/Chief Technology Officer of Rural/Metro Corporation until February 2000.  Rural/Metro is a recognized national leader in the private ambulance and fire protection industry, with 12,000 employees worldwide. 

As the Regional Vice-President of Business Information Technology’s (BIT’s) South Central region, Ms. Outland was responsible for PeopleSoft sales, consulting and client management, specializing in the Public Sector.  She worked with the parent company’s senior management to mold BIT’s direction as a newly acquired subsidiary of CIBER.  She also worked with the marketing department to develop marketing and sales programs.

She has been a contract change agent for several public sector companies, usually brought on board in response to reestablish automation direction. She has developed and implemented  strategic plans, and energized tired companies into future directions.

As part of her love for the outdoors, she has been on the board of USA Climbing from 2002 – 2007. Now she leads destination coaching retreats for executives and adults in need of life turnaround.